কেউ Odesk varification বিষয়ে আমাকে সাহায্য করতে পারেন?

Odesk has rejected my ID verification request. They are saying they need both my name and address in my national ID in English. But how can I give them my national ID in English (normally my name and birthday in English). I have contacted with the Odesk service team. They are saying the same.

On the other hand they need my address same in ID and in Bank Account. You know for my job I work in different companies in different areas of Bangladesh. So, naturally the address changed time to time and as a consequence the bank account address doesn't comply with my ID address. The service team told me that, I can submit utility bill with my name and address. But for my permanent home address utility bill is not on my name, instead it comes with my uncle's name (my father died 5 years before, sorry!). 

If anyone of you have any idea to solve this problem, please give some comments. I heard that Odesk has a country manager for Bangladesh also. I don't know how to contact with him and if he has anything to do about this type of problem.

Thanks to all. Expecting helps asap.

Note: Sorry for my post in English. I can't type Bengali. The title I gave using Google Translate. And also pardon me for any types of error or mistakes, 'cos this is my first post so far.